Customer Service Representative (German Speaking) Job at Lincoln Electric, Cleveland, OH

SHNJaGxnYWpnUzNjUEg2d0VBdjVZbFVBVGc9PQ==
  • Lincoln Electric
  • Cleveland, OH

Job Description

Customer Service Representative (German Speaking)

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy?fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Responsibilities


  • Customer services according to company standards, rules and culture
  • Regular contact with customers either by email or by phone (frequent telephone contact required)
  • Informing clients about technical and commercial product values and new offer
  • Managing the entire order circle from order entry until delivery to customer
  • Fill in and maintain all required documents, following procedures
  • Monitor, control the order status
  • Manage, control and update customer databases in compliance with SOX and FCPA rules
  • Develop and secure new customer relationships
  • Work closely with finance to verify credit position before process a new order
  • Attend to customer questions and concerns immediately and facilitate satisfactory resolution


Requirements
  • Experience in sales or customer service activities for at least 1?2 years
  • Sufficient level of technical knowledge
  • Interpersonal ability to represent the company in contacts with customers and build relationships with them
  • Competitive drive and nature as well as a creative thinker who can overcome customer rejection
  • Fluency in English and German
  • Attention to Detail, Deadline?Oriented
  • Computer skills and experience with Microsoft Office applications.


Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Seniority level


  • Associate


Employment type
  • Full?time


Job Function
  • Customer Service
  • Industries: Machinery Manufacturing



#J-18808-Ljbffr

Job Tags

Full time, Work at office, Local area, Immediate start,

Similar Jobs

Connecticut Institute for Communities, Inc.

Infant / Toddler CDA Specialist Job at Connecticut Institute for Communities, Inc.

 ..., and meal-time distribution. Ability to speak within groups of individuals, such as Parent Conferences and staff meetings. Bilingual skills helpful (English/Spanish or English/Portuguese) Mathematical Skills Ability to calculate amounts by adding, subtracting... 

Mindlance

Phlebotomy - Phlebotomist Floater Job at Mindlance

 ...for multiple roles. The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time. The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing... 

Yeehe

Game translators from Chinese to Japanese Job at Yeehe

 ...for gaming. 3) Great language and organizational skills. 4) Responsible individual willing to take part in a growing family. 5) Chinese level Native or near-native quality. Japanese level Native or N1. Responsibilities1) translate games (Chinese-Japanese pair)2)... 

4EVER YOUNG

Aesthetic Nurse Practitioner Job at 4EVER YOUNG

 ...Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Aesthetic Nurse Practitioner 4Ever Young is the fastest-growing anti-aging and vitality center in the nation. We are a professional, patient-... 

Monarch Healthcare Management

Corporate Nurse Leader Job at Monarch Healthcare Management

 ...Corporate Nurse Leader Make an impact across multiple communities by supporting excellence in clinical care and leadership development. Position Summary The Corporate Nurse Leader partners with the Regional Nurse Consultant to guide and strengthen nursing...