Customs Brokerage Agent Job at Expeditors, Eagan, MN

RjhZbG1RZWhoQzdSUEhhd0VnbjBaRmNCUUE9PQ==
  • Expeditors
  • Eagan, MN

Job Description



We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description



Major Duties and Responsibilities

  • A Customs Brokerage Agent will be expected to ensure timely and accurate operations while providing exceptional customer service within the Brokerage Department.
  • Ensure a smooth and timely customs process flow for all customs related activities
  • Daily execution of workflow and department metrics
  • Transfer declaration information from commercial documents, or other sources into our customs entry system
  • Accurate and timely data entry to allow for the build of a complete US Customs declaration
  • Build and maintain strong relationships with the customers and government organizations
  • Ensure compliance to regulations at all times, both internal and external
  • Track and Trace shipments for valid data transmission to US customs and Partner Government Agencies
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Identify and manage exceptions while also identifying opportunities for continuous improvement
  • Effectively manage and organize emails for timely follow up

Qualifications



 

  • Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
  • Understanding of transportation documentation and terms is a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Strong desire to learn
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English
  • College degree

Reporting Structure

  • Customs Brokerage Lead Agent, Supervisor and Manager

 

Additional Information



Expected pay range for this position: $22.00-$25.00 per hour. 

Expeditors offered benefits:

  • Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO guidelines.

Job Tags

Hourly pay, Full time, Flexible hours,

Similar Jobs

Cabell Huntington Hospital

Child Life Specialist Job at Cabell Huntington Hospital

 ...Child Life Specialist for Hoops Family Childrens Hospital on Cabell Huntington Hospital Campus ~ Must be currently accepted into, actively in, or finished with an official child life internship ~$5,000 sign on bonus eligible as well as relocation assistance. ~ Advancement... 

Central Garden & Pet

Delivery Driver - Class B Job at Central Garden & Pet

 ...a division of Central Pet & Garden Co. is looking for Class B Drivers in the Burnsville, MN area. Full-time employees enjoy excellent...  ...multiple stops per day and may unload product from truck for delivery inside customer facilities. This position operates alone and is... 

Schweitzer Mountain Resort

Senior Financial Analyst Job at Schweitzer Mountain Resort

Job Description Please note, this position is located at Schweitzer Mountain Resort in Sandpoint, ID \n Year Round Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team...

Northern Base

Agile Scrum Master Job at Northern Base

 ...Job Description: Senior Agile Scrum Master 3/6/24, 4:09 AM Exaways Corporation Mail - Re: Rate Confirmation || Scrum Master || Newark, DE (Hybrid - Onsite 3 days a week) 2/2 The role requires: Guide and coach one or more teams on Scrum practices... 

Pactiv Evergreen Inc.

Operator-Plastic I Job at Pactiv Evergreen Inc.

OperatorPlastic I - Burley, IDSalary: $147,721.60 - $174,491.20 (1 week ago)Join the application for the OperatorPlastic I role at Pactiv Evergreen Inc.ResponsibilitiesOperates production equipment according to process instructions, shop floor control, and product...