Job Description

INFO TECH CONSULTANT FND- 12

Apply now Job no: 533557
Work type: Staff
Location: Humboldt
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Educational Technologist

Center for Teaching & Learning

Job # 53355

Close Date: February 1, 2024

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.

(Job #533557) ITC Foundational or Career, Educational Technologist, $3713-$7149. This is a full-time, benefited, exempt, 12-month pay plan, permanent position with a one-year probationary period in the Center for Teaching & Learning. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at . Please note that this is an internal recruitment open only to active, stateside, staff Humboldt State University Employees.

Position Summary: The Educational Technologist reports directly to the Director of the Center for Teaching and Learning (CTL) and Academic Technology as part of a joint team herein referred to as the CTL. The Educational Technologist’s core duties include leading the coordination and administration of the campus learning management system (Canvas) and related educational technologies. This position is also responsible for the collaborative support of campus educators in implementing effective instructional pedagogies and technologies for all learning formats (face-to-face, blended, hybrid, online, digitally enhanced). This position serves as a resource for faculty and instructional staff in the design, development, review, and revision of learning and teaching, and its associated assessment, for the purpose of supporting the success of student learning. As the ‘front door’ to receiving help on LMS issues at Cal Poly Humboldt, one must be capable of answering questions and solving problems requiring a strong and consistent communication exchange with all the various units within Academic Affairs. The Educational Technologist is responsible for developing a culture of high quality customer service and professionalism in every interaction.

Key Responsibilities:

60% LMS Coordination and Support

• Provides leadership and coordination over the daily tasks associated with campus-wide support for the learning management system; LMS project management and data reporting, e.g., Canvas institutional assessment, requiring data analytics, data portal, data reporting that links data to student success, in collaboration with campus partners
• Works directly with faculty, staff and students to support their use of the learning management system and related tools
• Actively creates and contributes to ongoing documentation
• Participates in team planning sessions to implement productive solutions to new technology and functional requirements
• Maintains workflows and communication within the LMS team including assigning tasks/work tickets and providing feedback to team members in order to improve services
• Manages manually-created courses, user accounts, permissions, guest access, roles, sub-accounts, and the theme to customize the LMS
• Coordinates with ITS to manage the data feed from the student information system (SIS) to Canvas to upload courses, sections, users and enrollments, including special projects such as orientations
• Assists in leading the CTL team with the testing of new educational technology tools, integrations, upgrades and patching, and documentation of testing results
• Maintains and resolves requirements issues as they arise and escalates as required
• Performs setup and testing of user interface modifications and integrations in a test or development Learning Management System (LMS) environment prior to releasing them in a production environment with direct application to course and instructional material.
• Collaborates with vendors on LMS third-party tools
• Collaborates with ITS and other units to solve problems related to the LMS
• Generates and manages training within the Learning Management System
• Supervises, schedules, manages time cards, and trains student assistants
• Audits and monitors data integrity and security within LMS

30% Provide course design, development, and academic technology support for campus educators

• Provide consultative support for faculty in the optimal design and development of curriculum and instruction across all learning formats guided by CSU Quality Learning & Teaching (QLT) instrument, or equivalent, and Universal Design principles, including the creation of accessible course materials as part of the CSU Accessible Technology Initiative (ATI)
• Supporting faculty in making discernible choices about technologies, pedagogies, and design as they relate to advancing learning outcomes
• Facilitate the effective implementation of instructional and technological innovation by sharing research findings of evidence-based practices
• Design, develop, and gather learning, teaching, and assessment resources in a variety of formats to support course offerings
• Develop and investigate courseware and curriculum software tools and support
• Collaborate with content experts, other instructional designers, librarians, graphics specialists, instructional librarians, learning management system specialists, CSU resource personnel, and multimedia developers to expand the use of QLT, Universal Design for Learning (UDL), and Understanding by Design (UbD) in course design and development
• Work closely with campus faculty and related groups on issues of faculty professional development as it relates to learning and teaching technologies to support pedagogies including related video-conferencing technologies including Zoom or similar.
• Collaboratively design, develop, and facilitate workshops, intensives, seminars, brown bags, and communities across various formats as related to course design, development, facilitation, and appropriate educational technologies
• Collaborate with CTL team members to enhance participation in learning opportunities and to develop metrics for evaluating their effectiveness.
• Participate in the assessment of the needs of faculty for future instructional and faculty development activities and projects
• Engage in ongoing research and development on emerging technologies, design, pedagogy, learning, and their related interconnectedness to advance the work of the Center for Teaching & Learning
• Facilitates end user training of LMS application and other educational technology tools
• Develops instructional materials, training materials

10% Other duties as assigned.

Knowledge, Skills, and Abilities Associated with this Position Include:

• Knowledge of learning management systems and the instructional design process
• Ability to demonstrate the navigation of the LMS, creation of a course, add and interact with content
• Ability to demonstrate organization of information and resources in a course to support both learning (student perspective) and teaching (faculty perspective), e.g.,creation of an activity such as a discussion using the LMS technology,
• Demonstrates professional level decision-making capabilities, application of creative, systematic problem solving, and is an active liaison for AT with other units across campus.
• Exceptional customer service and organizational skills Ability to work under pressure
• Ability to work effectively on a team
• Hands-on knowledge of other technology tools integrated with the learning management system, including but not limited to web• conferencing tools and multimedia applications, such as Zoom and Camtasia Suite
• Excellent communication and presentation skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying expertise.
• Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. The incumbent must have a strong commitment to customer service, be proactive, and self-motivated in order to support the diverse needs of faculty and student
• Demonstrated ability to proactively perform duties and meet timelines with only general direction
• Demonstrated expertise in general office procedures
• Ability to integrate multiple applications and/or systems.
• Ability to support and participate in multiple projects, and to work collaboratively with faculty, staff, and students as part of an interdisciplinary team
• Ability to further principles of equity throughout one’s work

Minimum Qualifications:

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

Preferred Qualifications:

• Bachelor’s degree and foundational knowledge and skills in technical information systems.
• Experience providing information technology support.
• A career level employee must have a minimum of two years of full time professional experience providing administration of an LMS and related support.
• Additional relevant experience can be substituted for equivalent education on a year for year basis.
• Experience in a higher education environment
• Experience in training and learning design and development, experience with eLearning concepts and tools and instructional design knowledge
• Experience in leading a technical support team of five or more personnel

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on February 1, 2024.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

Weacknowledgethat Cal Poly Humboldt is located on the uncededlandsof the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in thestateof California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in thestateof California. The employee must be able to accept on-campus work assignment, as assigned, and come to campuswhen needed.

CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu .

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code: 0420
Publication Date: 12/1/2023

Advertised: 01 Dec 2023 Pacific Standard Time
Applications close: 01 Feb 2024 Pacific Standard Time

Please note, there are known accessibility barriers in the use of this product. While many issues have been corrected, improvement work continues.
For assistance with faculty positions, please contact the APS team at (707) 826-5086 or email us at aps@humboldt.edu
For assistance with staff positions, please contact the HR team at (707) 826-3626 or email us at hr@humboldt.edu

• Unit 9 - CSUEU - Technical Support Services 1

Job Search Category/Discipline

Time Basis

• Full Time 1

Workplace Type (Exclude Inst Fac)

• Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) 1

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the 2022 Annual Security Report (ASR) is now available for viewing at . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for Cal Poly Humboldt for 2019, 2020, and 2021. A paper copy of the ASR is available upon request by contacting the Title IX & DHR Prevention Office located at:

Pursuant to the Higher Education Opportunity Act, the 2021 Annual Fire Safety Report (AFSR) is now available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within Cal Poly Humboldt's housing facilities for 2018, 2019, and 2020, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Housing & Residence Life Department located at:

355 Granite Ave
Arcata, CA 95521
(707) 826-3451
housing@humboldt.edu #J-18808-Ljbffr

Job Tags

Holiday work, Permanent employment, Full time, Remote job, Work alone,

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