Job Title- Patient Account Representative
Location- Saint Paul, MN 55101
Pay Rate- $18.00/hr. to $19.35/hr.
Duration- 3 months+ possible extension
Shift: Monday-Friday (8 hours per day with schedule availability from 6:30am - 4:30pm)
Duties:
Job Summary:
This position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to both third party payors and patients/guarantors.
Job Responsibilities:
-Promotes and maintains professional and positive patient and family experience as the last impression of the organization.
-Claims Processing: Responsible for resolving front end claim edits to ensure accurate and timely clean claim submission to third party payors for adjudication.
-Account Follow-Up: Follows up on outstanding patient accounts to clarify reason or delayed and/or delinquent processing and resolving technical denials to ensure accurate and timely processing in order to reconcile outstanding balances.
-Additional responsibilities are defined as those specific duties relating to the various revenue cycle functions as assigned by the Revenue Cycle Practice Manager, Team Goals, and Organizational job performance standards.
Skills:
Required Skills & Experience:
-Two plus (2) + years of medical billing or coding experience that includes exposure to payor.
-Knowledge & understanding of medical terminology.
-Knowledge & understanding of commercial insurance carriers and standard insurance
Forms.
-Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook).
-Demonstrated strength in customer service, organization, attention to detail and the ability to work independently.
-Demonstrated ability to work and problem solve in a collaborative manner within the
department and organization.
-Demonstrated ability to multi-task and respond quickly/reprioritize changing needs.
Education:
Required Education:
-High School Diploma/ GED
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
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