Job Description

Job Description

TekSystems is hiring a Patient Care Coordinator for a local healthcare office in Clinton Township!

• This person will be required to answer calls quickly and assist customers with their needs.
• These customers will be calling about insurance questions, what products they are eligible for, what costs will look like, etc.
• Someone with Medical / Insurance customer service experience would be a perfect fit.

Other

• Hours are 8am - 4:30pm, but need to willing to do 8:30 to 5pm just in case if the staff has an adjustment.

Must Haves:

- Smiley, Friendly, bubbly, extrovert.

- Dealing with stressful situations

- Ability to provide customer service to patients and make them feel welcomed.

- Ability to manage difficult conversations with people that are generally unhappy.

- Positive attitude and pleasant.

- Ability to learn the software system so basic computer skills are in order.

- Healthcare is not required but they will learn quickly.

- Reliable and solid attendance.

- Poised to handle a tough patient population

Nice to Haves:

- Familiar with HAP, Blue Cross and Medicare Advantage is VERY helpful

- Medical or Insurance customer service experience. Big Plus!!!

- Insurance verification

- Face to Face customer service experience is a BIG plus because that can be harder to handle compared to over the phone.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Mt Clemens,MI.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

h4> About TEKsystems:\n\n

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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