Job Description

Permits And Records Technician I

A Permits and Records Technician I processes and issues various permits to city residents and business owners in compliance with City, State and building codes and regulations. Work of this class involves no supervisory duties or responsibilities.

Incumbents receive general supervision from and administrative superior. Employees in this class work a conventional workweek. Work is performed in an office where employees are not exposed to unusual or hazardous working conditions. Work requires minimal physical exertion but may involve sitting for periods of time.

Minimum Qualifications:

Education: Have a high school diploma or GED certification from an accredited institution.

AND Experience: Have two years of experience in office work, including one year of experience processing permits.

OR Equivalency Notes: Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates: N/A.

Knowledge, Skills, & Abilities:

• Knowledge of basic English grammar, spelling and punctuation.
• Knowledge of office management practices and procedures.
• Knowledge of permit structures and requirements.
• Ability to establish and maintain an effective working relationship with inspectors, public, and officials.
• Ability to communicate effectively, both orally and in writing.
• Ability to type or keyboard clean copy at a specific rate of speed and accuracy.
• Ability to understand and follow simple written or oral instructions.
• Ability to deal courteously with employees at all levels of government, and to work effectively with varying temperaments, both in person and by telephone.

Background Check: Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation: All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Eligibility: Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.

Education Accreditation: Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at

Selection Process: All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.

Examination Process: Applicants must provide sufficient information on their application to show that they meet the minimum qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.

NOTE: Those eligible who are under final consideration for appointment will be required to authorize the release of criminal conviction information.

Your Recruiter: Maya McEachern

If you have any questions, please contact Maya McEachern HR Specialist II via email at Maya.mceachern@baltimorecity.gov.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

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