Job Description

Job Description and Duties

Under the general direction of the Business Continuity, Information Technology Manager I (ITM I), the Information Technology Specialist II (ITS II), Senior Business Continuity Analyst / Team Lead Serves as a primary technical advisor to the Business Continuity Manager on continuity planning, risk assessment, incident coordination, and resilience strategy, providing expert analysis and recommendations to inform departmental decision-making. The incumbent provides expert-level technical and analytical leadership in the design, implementation, and continuous improvement of the California Department of Technology’s (CDT) Business Continuity and Resilience Program.

As the Team Lead, they provide mentorship and quality assurance for Business Continuity Analysts, Disaster Recovery Analysts, and junior staff. The incumbent collaborates directly with the Governor’s Office of Emergency Services (Cal OES), CDT executives, and senior management to ensure the department’s continuity planning complies with state and federal requirements, and that CDT can continue essential functions during an emergency, incident, or disaster.

Telework

This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.

Visa Sponsorship

The Department of Technology does not provide visa sponsorship and is not an E-Verify employer.

You will find additional information about the job in the .

Working Conditions

CA Residency:

Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.

The incumbent works in a professional office environment within the California Department of Technology (CDT), with controlled lighting and temperature. This position may be eligible for CDT’s hybrid telework model, subject to operational needs and management discretion. The role involves extended periods of computer use, participation in virtual and in-person meetings, and collaboration with team members across CDT. Occasional travel within the Sacramento region may be required for meetings, training, or continuity-related activities. The incumbent must be able to work effectively under time pressures, manage competing priorities, and maintain confidentiality and professionalism.

The incumbent may be required to support business continuity, emergency response, and incident coordination activities, including outside of normal working hours. During activations, exercises, or other time-sensitive events, the incumbent may need to report on-site with short notice at CDT, the California Governor’s Office of Emergency Services (Cal OES), or other designated locations, depending on operational needs. This position requires compliance with all applicable CDT and statewide policies and may require completion and maintenance of specialized training or certifications related to business continuity, disaster recovery, and emergency management. Regular and dependable attendance is essential to fulfill these responsibilities.

Special Requirements

All interested applicants are required to submit a Statement of Qualifications (SOQ) . You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ header should include the Job Control #, your name, Position title: ITS II – Senior Business Continuity Analys, and “Statement of Qualifications”. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of three (3) pages, single-spaced, twelve-point Arial font.

Note : Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

1. In the past five years, describe up to three projects where you personally led or performed complex continuity, disaster recovery, or risk-assessment work. For each example, provide:

• A brief description of the scenario and the continuity, resumption, emergency response, disaster recovery, or IT risk problem being addressed.
• Your specific role (including your level of authority, technical responsibilities, and decision points), the duration of your involvement, and the stakeholders you coordinated with (e.g., ISO, program areas, external partners, vendors, executives).
• Describe any barriers, conflicts, technical constraints, governance issues, or organizational challenges you encountered during the project, and describe the specific actions you took to navigate or resolve them.
• The exact work products or deliverables you created (e.g., plans, BIAs, BRPs, TRPs, analysis, mitigation strategies, checklists, runbooks, briefings).
• The direct outcomes that resulted from your contribution, such as improved readiness, risk reduction, compliance, stronger governance, refined processes, or validated recovery strategies.

2. In the past five years, describe up to three situations where you personally led without formal supervisory authority, significant program improvements, governance enhancements, training efforts, or cross-functional coordination related to continuity, emergency response, or IT preparedness. For each example, include:

• The specific challenge or gap you identified (e.g., inconsistent processes, unclear responsibilities, compliance issues, outdated documentation).
• Your direct actions—how you influenced outcomes, aligned stakeholders, mentored staff, provided technical oversight, or facilitated decisions.
• The duration and scope of your leadership role (e.g., leading exercises, developing procedures, implementing new templates, coordinating with internal and external stakeholders, preparing executive briefings).
• The measurable or clearly observable results, such as stronger governance, improved accuracy, increased team capability, more effective exercises, enhanced IT and departmental readiness.
• The barriers or resistance you faced (e.g., conflicting priorities, reluctance from program areas, etc.) and how you navigated those challenges to achieve alignment and progress.

Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed state application (STD. 678) – For exam use only.

Please do NOT include your Social Security Number in any of the submitted documents.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience supporting or leading business continuity, disaster recovery, or emergency management programs within a technical or enterprise environment.
• Strong understanding of continuity planning methodologies e.g., BIA development, BCP/DRP lifecycle, crisis management frameworks, COOP/COG concepts.
• Demonstrated ability to coordinate cross-functional teams and lead complex technical or operational assignments without formal supervisory authority.
• Experience developing or maintaining continuity and recovery documentation, such as plans, procedures, playbooks, runbooks, or after-action reports.
• Strong analytical and problem-solving skills, with the ability to assess risks, identify mitigation strategies, and provide clear recommendations.
• Experience supporting IT infrastructure, data center operations, cloud environments, or mission-critical systems as they relate to continuity and recovery.
• Ability to interpret and apply statewide policies, standards, SIMM requirements, and industry frameworks e.g., NIST, ISO 22301, ITIL.
• Excellent written and verbal communication skills, including the ability to simplify complex technical concepts for diverse audiences.
• Experience assisting with scopes of work, vendor evaluations, or contract administration for continuity or technology-related solutions.
• Demonstrated ability to manage multiple priorities, meet deadlines, and operate effectively in high-pressure or time-sensitive environments.
• Strong attention to detail and commitment to producing accurate, high-quality work products used for executive reporting and operational decisions.
• Proficiency with collaboration and documentation tools e.g., O365 suite, SharePoint, Teams, project tracking systems.
• Ability to maintain confidentiality and exercise sound judgment in handling sensitive or emergency-related information.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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