Job Description

Overview

Store Manager: Malbon Golf at Leap Georgetown, Washington, DC. This role is in-store five days per week.

About the Brand

Malbon Golf was founded in 2017 in Los Angeles by Stephen and Erica Malbon, culture lovers and golf obsessives. The brand isnt just about clothingits a golfinspired lifestyle platform built on quality products, storytelling, and a community of likeminded thinkers. Their mission: to make the green the common ground by blending golf with fashion, art, music, and design to welcome a broader, younger audience to the game.

Theyve cultivated an impressive following through streetwearmeetsperformance collaborations, strategic partnerships (from Nike Golf to Budweiser to skate brands like Etnies), and storytellingdriven experiences both on and off course. Collaborators and ambassadors include PGA champ Jason Day and LPGA standout Charley Hullpeople who embody the brands DNA: creative, inclusive, and antistatusquo.

About the Role

Where retail meets culture: were looking for a Store Manager to lead our Malbon boutique powered by the Leap Platform in Georgetown, Washington, DC. This roles made for a retail leader who knows how to energize a team, stay close to the customer, and move smoothly between big-picture strategy and hands-on execution. This role is based in-store five days per week.

The Store Manager sets the tone, builds a team that brings energy every day, and makes the shop a destination. From product drops and visual storytelling to in-store activations, youll keep the space fresh, relevant, and connected to the community.

Youll own sales, grow the team, and keep operations tight inventory, merchandising, scheduling, and execution all on lock. At the same time, youre creating a space where people connect with the brand and the lifestyle it represents.

The right candidate thrives in fastpaced environments, communicates with clarity, and leads by example. They know how to turn strategy into action, keep standards sharp, and create an environment where both team and customers feel the brand.

Responsibilities

Position responsibilities include:

• Lead in-store sales, team development, and customer engagement
• Oversee inventory, merchandising, scheduling, and execution
• Drive product drops, visual storytelling, and in-store activations to keep the space fresh and connected to the community
• Set the tone and culture of the store, making it a destination for brand enthusiasts

Qualifications & Requirements

• 5+ years of retail and customer service management experience
• Comprehensive knowledge of golf, including technical expertise and awareness of current events in the sport
• Proven ability to analyze retail KPIs across multiple locations to inform strategic decisions, optimize performance, and drive sustained business growth
• Actively engage with the local communitybuilding connections and representing the Malbon brand as a trusted ambassador
• Apparel expertise with the ability to manage fitting room operations, deliver elevated client experiences, drive upselling, and navigate high-volume retail environments
• Maintain an active floor presence, including standing and walking for extended periods, with the ability to safely use ladders and lift up to 50 lbs as needed
• Must be 18+ years of age

Interpersonal Skills

• People Leader: Achieves efficient operations through communication, delegation, prioritization, and team performance
• Provides a clear vision to influence and develop associates toward business goals
• Assess performance and provide feedback to enable progress
• Customer-centric mindset with a commitment to exceptional service
• Community-Driven & Customer-Led authentic connections with guests
• Agile & Entrepreneurial thrives in a fast-moving environment
• Team Player with Range collaborates and uplifts others
• Dependable & Respectful professional, empathetic, and calm under pressure
• Culture Carrier & Category Credible educated about the space and product
• Dialed on the Details delivers a premium store experience

KPIs

• Drive sales goals through Conversion, Average Order Value (AOV), and Units Per Transaction (UPT)
• Employee Retention Rate and talent development
• Client Engagement Net Promoter Score, Events/Activations

Compensation & Benefits

Annual Pay Range: 60k to 75k. Compensation determined based on experience, skills, competencies, and qualifications.

• Leap offers a competitive total rewards package including Unlimited PTO, healthcare benefits, commuter benefits, 401K, employee discounts, and more

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. Leap powers 100+ stores across the country and partners with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, and more.

Leap is committed to diversity and inclusion in its workforce.

Seniority level

Mid-Senior level

Employment type

Full-time

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