Utilities Industry Consultant/CIS Transformation Job at Accenture, Boston, MA

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  • Accenture
  • Boston, MA

Job Description

Utilities Industry Consultant/CIS Transformation Join to apply for the Utilities Industry Consultant/CIS Transformation role at Accenture . Within Accenture's Utilities (Energy Retail and Customer Experience) Practice , we leverage industry expertise in digital customer engagement, connected energy services, and customer platforms to assist retail energy and utility providers in enhancing cost effectiveness, revenue, customer satisfaction, and loyalty. In Strategy & Consulting , we collaborate with C-suite executives, leaders, and boards of top organizations to reinvent enterprise functions, driving growth, competitiveness, operational improvements, cost reduction, and stakeholder value. Our proprietary assets and solutions enable faster transformation and resilience, supported by technology, data, analytics, AI, change management, talent, and sustainability capabilities. Benefits of Working at Accenture: Impactful Projects with Leading Clients: Partner with top-tier clients on transformative projects. Collaborative Work Culture: Join a dynamic environment that fosters professional growth. Competitive Compensation and Benefits: Enjoy a comprehensive rewards package. Key Responsibilities: Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience, and operational efficiencies. Build trusted relationships with senior client executives and align strategies with business goals. Develop strategies to improve client performance, drive revenue, and support customer-centric initiatives. Manage project teams, ensuring quality, timeliness, and budget adherence. Identify new business opportunities, craft proposals, and represent the Utilities practice in sales pursuits. Contribute to industry thought leadership by staying current on trends and technological advancements. Mentor team members and foster a collaborative, high-performance environment. Note: We are open to hiring in most major US cities near an Accenture office. Requirements: At least 3 years of experience in Utility Industry and Customer Transformation project delivery. Minimum 2 years of experience with SAP or Oracle platforms. Expertise in Meter to Cash operations and technologies. Experience with major Customer Transformation and CIS replacements. Bachelor’s degree or equivalent work experience. Ability to travel as needed. Preferred: At least 2 years in an advisory or consulting role. Skills: Adaptability to lead clients through change and ambiguity. Proven trust-building with clients, designing business processes, leading workshops, developing business cases, delivering agile projects, and managing talent and change. Compensation varies based on location, role, skills, and experience. We accept applications continuously. We are committed to diversity, inclusion, and equal employment opportunities, fostering an environment of belonging and respect for all individuals. #J-18808-Ljbffr Accenture

Job Tags

Work experience placement, Work at office,

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