Job Description

Job Summary
The Outbound Supervisor is responsible for monitoring and maintaining Pick/Pack standards and getting orders out in a timely manner, consolidating customer orders and preparing them for shipping by specific carrier, and ensuring that E-Commerce order meet company standards. The Outbound Supervisor will have oversight of the E-Commerce, Packing, Picking, and Shipping Departments.

Key Responsibilities Include:

• Participates in proactive team efforts to achieve departmental and company goals
• Train and manage associates to achieve completion of the work with maximum productivity, while assisting in the development of productivity and accuracy standards
• Track and ensure that customers’ orders are processed and fulfilled in a timely manner and processed products for shipping are delegated to the correct courier
• Develop efficiencies throughout the operations process
• Log materials to maintain and organize adequate supplies
• Stacking boxes on pallets to be loaded onto trucks and ensure pallets are stretch wrapped correctly
• Generate labels for boxes to be shipped
• Oversee incoming and outgoing shipping activities to ensure accuracy and condition of shipments
• Determine shipping priorities and methods required to meet shipping schedules
• Arranging transportation that optimizes service and cost
• Inspecting loading operations to ensure compliance with specifications
• Determining work procedures, preparing work schedules and expediting workflow
• Investigate and solve customer problems and issues
• Ensuring that all employees are in compliance with all applicable health and safety regulations and other company-related policies and procedures
• As Supervisor participates in the selection process of new employees, advises and directs the teams; assists with performance appraisals; maintains assignment completion schedules; disciplinary problems are referred to a higher level. Performs similar and higher level tasks.

Supervision:
This position is frequently managed by the DC General Manager or Assistant DC Manager. This position supervises the Picking Lead and Packing & Shipping Lead.
Qualifications:

• High School Diploma or General Education Degree (GED)
• Computer Literacy
• Comprehension of multiple forms of data
• Proficiency in Windows and Microsoft Office
• Ability to problem-solve
• Attention to detail
• Three years in the Order-Processing and Shipping Departments

Skills Required:

• Safety
• Time management
• Willingness to learn computerized scanning device

Physical Demands
This position requires standing 60% of the day, light lifting (up to 50 lbs.) for 30% of the day, and stooping for 10% of the day.

 

Job Tags

Full time, Work at office,

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